Easily run and scale your business or retail operation.
SocialQ’s Online Booking software solution provides potential customers and guests the opportunity to self-book appointments, consults, fittings, check-ins, whichever service your business provides, and if appropriate, pay upfront through your website. No third-party apps.
When a customer visits your website, they’ll be able to select which store they’re interested in visiting, choose a date and time, select the number of people attending, and provide their personal details including their name, phone number and email - with an optional text reminder tick box. They’ll receive a confirmation with the ability for retailers to ask specific questions to tailor the experience. They can easily reschedule, cancel, or change their details at any time, in the one place.
Isn’t it nice when you feel looked after? For customers, an online booking system facilitates the next level of customer service - we call it customer intimacy. Not only does it guarantee an appointment time that suits the customer’s schedule, but it’s providing you with information that could streamline your appointment or provide an opportunity for upselling and future communications.
Since launching in November 2020, SocialQ has taken over 7,000,000 bookings and continues to take over 150,000 bookings per month.
